Landscape Supply Customer Service Representative
Company: Bee Green Recycling & Supply, LLC
Location: Oakland
Posted on: February 22, 2026
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Job Description:
Job Description Job Description The Position We are seeking a
dependable and service-oriented Inside Customer Service
Representative to join our team in our busy landscape supply store.
This position plays a key role in supporting daily operations by
assisting customers in person, over the phone, and through email.
The ideal candidate will demonstrate strong communication skills,
attention to detail, and the ability to manage multiple
responsibilities in a fast-paced retail environment. Success in
this position requires the ability to learn about landscaping
materials, such as soil, rock, mulch, hardscape installation and
irrigation supplies, and to clearly communicate that information to
customers to support their purchasing decisions. As the first point
of contact for many of our customers, this role requires
professionalism, accuracy, and a commitment to delivering an
excellent customer experience. If you are organized, adaptable, and
dedicated to quality service, we encourage you to apply. What
You'll Be Doing Use our point-of-sale software (Epicor BizTrack) to
enter orders, take payments, and have a strong attention to detail
to make sure everything is accurate. Answer incoming calls with a
positive, professional tone, and make sure every customer feels
taken care of. Walk customers through their orders, helping them
select the right products for their job. Scheduling deliveries Walk
customers through every step of the sales process, ensuring they
are succeeding whether they are selling bulk material for pick up,
to building detailed quotes for an entire backyard re-design.
Learning about the products and services we offer, and able to
provide useful information to our customers, including the
following product lines: Hardscapes, Sod, Artificial Turf,
Irrigation & Drainage, Restock shelving and maintain a presentable
store appearance. Requirements At least 18 and legally eligible to
work in the U.S. You’re a great communicator—both in-person, on the
phone, and through written communication—and you genuinely enjoy
helping people. Proficient with computers, and basic software
applications (such as our point-of-sale software and Google Office
Suite) Proficient with basic math and geometry calculations, and
comfortable converting between units of measure, as well as
calculating volume, area, and other product-related measurements.
Detail-oriented and reliable. You double-check your work and show
up on time, every time. Self-motivated and can take initiative
without needing constant direction. Able to lift up to 25 lbs
occasionally and comfortable working on your feet all day in a busy
retail setting. Works well in a fast-paced team environment and can
switch gears easily, while still delivering top-notch service Range
dependent on skill and experience. We may use artificial
intelligence (AI) tools to support parts of the hiring process,
such as reviewing applications, analyzing resumes, or assessing
responses. These tools assist our recruitment team but do not
replace human judgment. Final hiring decisions are ultimately made
by humans. If you would like more information about how your data
is processed, please contact us.
Keywords: Bee Green Recycling & Supply, LLC, Brentwood , Landscape Supply Customer Service Representative, Customer Service & Call Center , Oakland, California
