Shelter Programs Manager
Company: The Salvation Army USA Western Territory
Location: Marysville
Posted on: April 16, 2024
Job Description:
DescriptionBASIC PURPOSE
The Shelter Program Manager is responsible for the management and
oversight all programs and personnel at the Depot Family Crisis
Center, Hope Vista and 14 Forward.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide direct supervision of shelter program staff including
by not limited to recruiting, interviewing, hiring scheduling,
evaluating employees
- Manage internship recruitment, registration, onboarding,
placement and supervision
- Manage employee and internship program trainings and maintain
records
- Manage the weekly staffing and internship schedules
- Monitor and ensure programs fully comply internal policies and
contractual terms
- Ensure program utilizes harm reduction and housing first
principles
- Coordinate with other departments to ensure best case plans for
shelter participants
- Plan and facilitate weekly Program Participant
meetings
- Plan and facilitate weekly Case Conference meetings
- Maintain accurate participant records in various information
management systems; and generate reports as requested
- Manage all program reports and statistics; and submit to
appropriate internal department and/or external
organizations
- Assist in the development of the annual operating budget for
the shelters
- Assist in identifying and researching funding opportunities for
program needs
- Submit accounts payable and account receivable Finance &
Contracts Manager
- Conduct routine facility inspections for cleanliness, safety
and security
- Participate in program and agency trainings as
assigned
- Schedule and coordinate routine maintenance and
repairs
- Monitor and observe participants for safety, housing and
program policy compliance
- Manage program logs (shift logs, write-ups, overnights,
etc.)
- Transport shelter participants, if needed
- Maintain and execute confidential information according to
HIPPA standards
- Coordinate on-site recreational activities and maintain good
relationships with participants
- Establish and maintain collaborative relationships with
community agencies, government agencies and professionals
- Check and respond to emails and voicemails on a regular
basis
- Adhere to confidentiality standards
- Other duties as assigned
KNOWLEDGE, SKILLS, ABILITIES AND OTHER QUALIFICATIONS
REQUIREMENTS
- Ability to speak and write the English language at a high and
professional level
- High degree of confidentiality
- Computer literate in Microsoft Office applications Word, Excel
and Outlook preferred
- Excellent communication skills, both written and
verbal.
- Excellent and professional telephone etiquette and
presence
- High degree of organizational skills
- Approach problem solving creatively
- Strong ability to utilize a high level of time management and
handling multiple tasks
CERTIFICATES, LICENSES, REGISTRATIONS
- Bachelor's degree in Social Work, Business Administration,
Human Services, Management or minimum of 4 year's experience in
social work, homeless service management, human resource
management, healthcare management/administration or related
field
- Must possess a valid California Class C Driver License, and
ability to drive a Salvation Army vehicle
- Must be 21 years or older
- Complete The Salvation Army vehicle course training
PHYSICAL REQUIREMENTS:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and
twist on an intermittent or sometimes continuous basis
- Ability to grasp, push, and/or pull objects
- Ability to reach overhead
- Ability to operate telephone
- Ability to lift up to 25-40 lbs.
- Ability to operate a computer
- Ability to process written, visual, and/or verbal
information
- Ability to operate basic office equipment and tools PC, Fax
Machine, Telephone, Calculator, Copier, Printer.
Qualifications
EducationBachelors of Human Services (preferred)
Licenses & CertificationsDriver's License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with
DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: The Salvation Army USA Western Territory, Brentwood , Shelter Programs Manager, Executive , Marysville, California
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