Communications Manager
Company: Sierra
Location: San Francisco
Posted on: April 2, 2026
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Job Description:
About us At Sierra, we’re creating a platform to help businesses
build better, more human customer experiences with AI. We are
primarily an in-person company based in San Francisco, with growing
offices in Atlanta, New York, London, Paris, Madrid, Munich,
Singapore, Japan, and Sydney. We are guided by a set of values that
are at the core of our actions and define our culture: Trust,
Customer Obsession, Craftsmanship, Intensity, and Family. These
values are the foundation of our work, and we are committed to
upholding them in everything we do. Our co-founders are Bret Taylor
and Clay Bavor . Bret currently serves as Board Chair of OpenAI.
Previously, he was co-CEO of Salesforce (which had acquired the
company he founded, Quip) and CTO of Facebook. Bret was also one of
Google's earliest product managers and co-creator of Google Maps.
Before founding Sierra, Clay spent 18 years at Google, where he
most recently led Google Labs. Earlier, he started and led Google’s
AR/VR effort, Project Starline, and Google Lens. Before that, Clay
led the product and design teams for Google Workspace. What you'll
do Set the standard for great comms in a hyper growth, founder-led
company. Work with marketing to help define our brand and raise
awareness of Sierra externally as: A generational company; A
category defining product; The best AI partner for the best
companies; and Great place to work. Overall responsibility for our
press, social media (including podcasts) and blog. Manage our PR
agency day-to-day. Be a key part of the Marcomms team pitching in
as needed. What you'll bring Understanding of the press and social
media either from working at a company, in government or as a
journalist. Entrepreneurial and scrappy. Clear written and verbal
communications skills. Creativity and an ability to execute at
speed. Experience working within a fast paced company (or other
institution), and with independent-minded people. Calmness under
pressure, and the ability to navigate ambiguity and solve problems.
Great team playerable to work well with people at all levels of the
organization. Ability to build and maintain strong relationships,
internally and externally. Sound judgement and professionalism;
comfortable handling sensitive topics and confidential initiatives.
Even better Exposure to global comms across the US and EMEA (and
beyond). Our values Trust: We build trust with our customers with
our accountability, empathy, quality, and responsiveness. We build
trust in AI by making it more accessible, safe, and useful. We
build trust with each other by showing up for each other
professionally and personally, creating an environment that enables
all of us to do our best work. Customer Obsession: We deeply
understand our customers’ business goals and relentlessly focus on
driving outcomes, not just technical milestones. Everyone at the
company knows and spends time with our customers. When our customer
is having an issue, we drop everything and fix it. Craftsmanship:
We get the details right, from the words on the page to the system
architecture. We have good taste. When we notice something isn’t
right, we take the time to fix it. We are proud of the products we
produce. We continuously self-reflect to continuously self-improve.
Intensity: We know we don’t have the luxury of patience. We play to
win. We care about our product being the best, and when it isn’t,
we fix it. When we fail, we talk about it openly and without blame
so we succeed the next time. Family: We know that balance and
intensity are compatible, and we model it in our actions and
processes. We are the best technology company for parents. We
support and respect each other and celebrate each other’s personal
and professional achievements. What we offer We want our benefits
to reflect our values and offer the following to full-time
employees: Flexible (Unlimited) Paid Time Off Medical, Dental, and
Vision benefits for you and your family Life Insurance and
Disability Benefits Retirement Plan (e.g., 401K, pension) with
Sierra match Parental Leave Fertility and family building benefits
through Carrot Lunch, as well as delicious snacks and coffee to
keep you energized Discretionary Benefit Stipend giving people the
ability to spend where it matters most Free alphorn lessons These
benefits are further detailed in Sierra's policies, may vary by
region, and are subject to change at any time, consistent with the
terms of any applicable compensation or benefits plans. Eligible
full-time employees can participate in Sierra's equity plans
subject to the terms of the applicable plans and policies. Be you,
with us We're working to bring the transformative power of AI to
every organization in the world. To do so, it is important to us
that the diversity of our employees represents the diversity of our
customers. We believe that our work and culture are better when we
encourage, support, and respect different skills and experiences
represented within our team. We encourage you to apply even if your
experience doesn't precisely match the job description. We strive
to evaluate all applicants consistently without regard to race,
color, religion, gender, national origin, age, disability, veteran
status, pregnancy, gender expression or identity, sexual
orientation, citizenship, or any other legally protected class.
Keywords: Sierra, Brentwood , Communications Manager, IT / Software / Systems , San Francisco, California
