Epic Application Analyst I
Company: North East Medical Services
Location: Daly City
Posted on: April 2, 2026
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Job Description:
Description This is not a remote job. This is an entry-level
Epic Application Analyst position who plays a crucial role in the
implementation, maintenance, and support of Epic Systems software
applications within the healthcare organization. This position
involves working closely with end-users, IT teams, and other
stakeholders to ensure the effective use of Epic software to
enhance patient care and operational efficiency. ESSENTIAL JOB
FUNCTIONS : Implementation and Configuration: Assist in the
implementation and configuration of Epic software modules. Work
with project teams to understand business requirements and
translate them into system configurations. Collaborate with other
IT professionals to ensure integration with existing systems.
Support and Troubleshooting: Provide first-level support for
end-users experiencing issues with Epic applications. Investigate
and troubleshoot reported problems, identifying root causes and
implementing solutions. Work with vendors and internal teams to
resolve complex technical issues. Training and Documentation:
Conduct training materials for end-users on the proper use of Epic
applications. Create and update documentation related to system
configurations, processes, and troubleshooting procedures. Testing
and Quality Assurance: Participate in testing activities, including
system upgrades, patches, and enhancements. Ensure the quality and
reliability of Epic applications by conducting thorough testing.
Collaboration and Communication: Collaborate with cross-functional
teams, including clinicians, administrators, and IT professionals.
Communicate effectively with stakeholders to gather requirements
and provide updates on project statuses. Qualifications BA/BS
required or 2 years of relevant work experience in healthcare maybe
substituted. Preferred Epic Systems certification in one or more
modules or must obtain within 6 months of hire. Strong analytical
and problem-solving skills. Excellent communication and
interpersonal skills. Knowledge of Microsoft Office (Word, Excel,
Power point, Outlook). Ability to work on rotational after hours
and Saturdays as needed. Knowledge of Agile methodology (JIRA)
ticketing system (preferred). Previous experience with healthcare
IT systems or Epic applications (preferred). LANGUAGE: Ability to
read and write English fluently is required. Fluency in other
languages is an asset. STATUS: This is a FLSA Non-exempt position.
This is not an OSHA high-risk position. This is a Full Time
position. NEMS is proud to be an Equal Opportunity Employer
welcoming diversity in our workforce. Pursuant to the San Francisco
Fair Chance Ordinance, we will consider for employment qualified
applicants with arrest and conviction records. NEMS BENEFITS:
Competitive benefits, including free medical, dental and vision
insurance for employee, spouse and/or children; and company
contribution to 401(k). LI-DNI
Keywords: North East Medical Services, Brentwood , Epic Application Analyst I, IT / Software / Systems , Daly City, California
