Bilingual Case Manager
Company: Canal Alliance
Location: San Rafael
Posted on: May 18, 2024
Job Description:
About the Organization
Canal Alliance exists to break the generational cycle of poverty
for Latino immigrants and their families by lifting barriers to
their success. Canal Alliance is a nonprofit champion of immigrants
who are challenged by a lack of resources and an unfamiliar
environment. Every day, we educate, empower, support, and partner
with motivated immigrants to best meet all their unique needs-from
putting food on the table, to becoming American citizens, to
learning English, to graduating from college, and gaining quality,
career-path employment.
Canal Alliance strives for a trauma-informed collaborative and
inclusive culture. We invest in high quality services, professional
development, and work-life balance.
Position Summary
We are actively seeking a dynamic and energetic individual to join
our Social Services team as a Bilingual Case Manager. In this role
you will be responsible for providing comprehensive case management
services to clients, with a focus on delivering support in both
English and Spanish. The ideal candidate is passionate about
helping others, possesses strong communication skills in both
languages, and is committed to making a positive impact on the
diverse communities we serve. Your role will involve assessing
client needs, developing tailored service plans, and advocating for
access to essential resources. The objective is to empower clients,
facilitating their ability to overcome obstacles and enhance their
holistic well-being. This aligns with Canal Alliance's mission to
break the generational cycle of poverty among Latino immigrants and
their families.
This role will be under the supervision of the Case Management
Supervisor within the Social Services Department.
Responsibilities
Case Management and Assessment-
- Conduct thorough assessments of client/family needs,
considering linguistic and cultural factors.
- Identify and prioritize client/family goals and
objectives.
- Develop and implement individualized service plans, considering
the unique needs of bilingual clients/families.
- Collaborate with clients/families to set realistic and
achievable goals. Advocacy, Education and Support-
- Guide clients/families through complex systems with a focus on
linguistic inclusivity.
- Educate clients/families about available resources and support
systems in a bilingual context and help them develop skills for
self-advocacy.
- Offer emotional support and encouragement to promote client
resilience.
- Advocate for clients' rights and ensure access to appropriate
services, taking into account language and cultural considerations.
Referrals and Resource Coordination-
- Identify and connect clients/families with bilingual community
resources.
- Coordinate and facilitate access to medical and mental health
care, educational opportunities, vocational training, social
support, temporary shelter, food, and other essential
resources.
- Provide assistance with the completion and submission of
applications for services.
- Stay informed about available resources and services in both
languages.
- Coordinate service delivery, collaborating with bilingual
service providers and community resources.
- Ensure seamless integration of services to meet the diverse
needs of clients/families. Case Documentation and Reporting-
- Manage multiple cases efficiently, and maintain accurate and
up-to-date case records, documenting all interactions, assessments,
and service provisions.
- Collaborate on reports for government agencies, funders, and
stakeholders to monitor the progress and outcomes of the cases.
Communication-
- Maintain clear and accurate documentation in both English and
Spanish.
- Communicate effectively with clients, colleagues, and external
partners. Interagency Collaboration-
- Collaborate with local and federal government agencies,
non-profit organizations, and community partners.
- Actively engage in collaborative efforts with fellow team
members Requirements
- Bachelor's degree in social work, psychology, human services,
or a related field, an associate degree may be considered based on
experience. Master's degree is a plus.
- Prior experience in case management or direct services for
vulnerable populations
- Proficiency in Spanish is required for this position.
Additionally, fluency in other native languages is considered an
advantageous attribute for this position.
- Openness to working flexible hours within an 8 a.m. to 6 p.m.
timeframe, encompassing an 8-hour workday.
- Strong communication and interpersonal skills, with the ability
to work effectively with diverse individuals and cultures.
- Compassion, empathy, and sensitivity to the unique needs and
experiences of clients served.
- Ability to handle crisis situations and maintain
professionalism under pressure.
- Knowledge of community resources and social service programs
available in Marin County and the Bay area.
- Strong organizational and time-management skills, with the
ability to prioritize tasks effectively.
- Proficient in documentation and case management software.
- Ability to work independently and as part of a team, fostering
positive working relationships. Compensation & Benefits
This is a full-time, non-exempt position with benefits. We offer a
competitive hourly rate of $30 with a benefits package that
includes:
- 3 weeks paid vacation per year
- 12 days of sick leave per year
- Paid Birthday each year
- 16 paid holidays per year
- 100% paid employee medical & dental insurance, life insurance,
LTD, and EAP.
- 403(b)-retirement plan with employer match of up to 4% after 3
months of employment.
- Voluntary benefits include FSA, vision, life, and pet
insurance, as well as coverage for dependents.
- Telehealth for physical and mental health
"Canal Alliance is running a 4 Day Work Week Pilot from February to
June 2024: Work 4 days / 32 hours in a highly effective and
efficient team - and get paid 5 days / 40 hours! Shifts are
Mon-Thurs either 8am to 4pm or 10am to 6pm for this position. "
Location
This is a hybrid position requiring 3-4 days per week at our office
in San Rafael. Attendance at quarterly in-person staff retreats is
required.
Canal Alliance Equity and Inclusion Statement
Canal Alliance actively promotes and recognizes principles of
fairness, equity, and social justice in relation to, and across,
intersections of race, age, color, national origin, ethnicity,
citizenship, sex, sexual orientation, gender identity, gender
expression, religion, disability, ancestry and all other identities
represented among our diverse employees.
Salary Description
$30/hr
Keywords: Canal Alliance, Brentwood , Bilingual Case Manager, Other , San Rafael, California
Didn't find what you're looking for? Search again!
Loading more jobs...