User Researcher

Company: Warner Media, LLC.
Location: San Francisco
Posted on: June 2, 2025

Job Description:

Welcome to Warner Bros. Discovery--- the stuff dreams are made of.Who We Are---When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next---From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.The JobWB Games is looking for a User Researcher with an intense passion for gaming and science to work on games for all platforms including consoles, PC, and mobile. As a User Researcher you will conduct research groups through in-person test sessions where data is collected on our games using a variety of methods including usability, playtesting, and 1-on-1. During each session you will observe participant behavior and communicate that information back to the group. You will also be responsible for choosing the methodology, authoring any questionnaires, and writing up findings to present directly to development stakeholders. Experience running research sessions is critical.The Daily

• Prepare and execute research studies.
• Lead user research tasks on mid-level portfolio titles and/or work to support Senior Researchers on flagship projects
• Determine appropriate research methodologies and craft associated surveys as required
• Recruit the necessary amount and participant profile for each study
• Submit nightly notes/observations for each test
• Write research reports and debrief with various development teams
• Administer each playtest and usability session in a non-biased manner
• Develop and evolve the playtest recruitment database
• Provide findings-based recommendations as requested
• Function as the primary researcher for the Burbank research lab locationThe Essentials
  • Bachelor's degree required (branches of experimental psychology, human computer interaction, anthropology, human factors, or related field).
  • 3 years of experience in a related role, ideally in games user research
  • Knowledge of research design, qualitative, and quantitative methodologies
  • Comfortable speaking in front of groups with authority
  • Experience moderating large groups effectively without supervision
  • Experience independently running a research lab is required for this position
  • Excellent organizational skills
  • Comfortable with Microsoft Office Software (Excel, Word, Outlook)
  • Familiar with game design theory and development process for video games
  • Genuinely enjoy gaming in all formThe Nice to Haves
    • Familiarity with analytics is a plusHow We Get Things Done---This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.Championing Inclusion at WBDWarner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our for instructions to submit your request.In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery's total compensation package for employees. Pay Range: $66,500.00 - $123,500.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.If you're a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Keywords: Warner Media, LLC., Brentwood , User Researcher, Other , San Francisco, California